I just wanted to throw this out there. Churches should have ridiculously good customer service.
When people come to you with questions, you have to be knowledgeable, helpful and over-the-top. When they call, you should pick up the phone instead of having their first point of contact be a bunch of voice prompts. When they email, [...]
Entries Tagged as 'Uncategorized'
Boost your church contact form with steroids
July 3rd, 2008 · No Comments · Uncategorized
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Become familiar and become the fool
June 20th, 2008 · 2 Comments · Uncategorized
Pastor: Turn your bibles to 2 Kings, Chapter 2.
you: thinking to yourself That’s the story of Elijah and Elisha. I am a Bible scholar!
Pastor: Open up to the book of Esther.
you: recalling Oooh, good book. That’s the book before Job. Man, I’m good.
Pastor: Let’s start reading from Luke 2:1.
you: turning to neighbor Aha! This is [...]
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Don’t deceive yourself
June 16th, 2008 · No Comments · Personal, Uncategorized
I can encourage people. I can challenge people. I spend time with God daily. I’m comfortable praying out loud. I can give advice and guidance.
In essence, I am a leader. I can do things that leaders do.
I can talk the talk.
I realized this today in a small group I am [...]
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